cbd33 Privacy Policy

2.1 Information You Provide Directly

Information you provide yourself when registering an account or using the platform:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport details (for KYC verification)
• Payment method details (bKash, Nagad, or Rocket account number)
• The content of your communications with us via live chat or email

2.2 Automatically Collected Information

When you use our platform, certain information is recorded automatically:

• IP address and device type
• Browser type and language settings
• Operating system information
• Logs of which pages you visited and how long you spent on them
• Gaming activity and transaction history
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases we may receive information from third-party sources, such as identity verification agencies, payment processing partners, and fraud prevention services. This information is used solely to confirm the security and legitimacy of your account.

4.1 Service Provider Partners

Information may be shared with payment processing providers (bKash, Nagad, Rocket), identity verification, cybersecurity, and gaming software suppliers. These partners may only use the information to provide the specified services and are bound by strict confidentiality agreements.

4.2 Legal Requirements

We may be legally required to disclose relevant information in response to court orders, regulatory authority requests, or other legal obligations. Where possible, we will notify you in advance.

4.3 Business Changes

User information may be included in the event of a merger, acquisition, or asset transfer. Should any such change occur, we will notify you by email and via a notice on the platform.

4.4 With Your Consent

For any purpose not listed above, we will obtain your explicit consent before sharing information. You may withdraw that consent at any time.

• Essential Cookies: For login sessions, security, and core platform functionality. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings, such as language selection and betting limits.
• Analytics Cookies: For generating anonymous statistics to understand which parts of the site are used most.

Cookies can be controlled from your browser settings. However, disabling essential cookies may cause some platform features to stop working.

• While your account is active: All your information will be stored securely.
• After account closure: Information may be retained for a defined period for legal compliance and fraud prevention purposes.
• Transaction records: May be kept for an extended period in accordance with financial regulatory requirements.
• Deletion requests: Where applicable, you may send a request to [email protected]; information beyond legal obligations will be deleted.

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your information where there is no legal obligation to retain it.
• Right to Object to Processing: You may object to your information being used for specific purposes.
• Right to Restriction: You may request that processing of your information be limited in certain circumstances.
• Right to Withdraw Consent: You may withdraw permission for use of information given on the basis of consent at any time.

To exercise any of the above rights, contact us at [email protected]. We will respond within 30 days.

cbd33's services are intended solely for those aged 21 and above. We do not knowingly collect any personal information from minors. If we become aware that a minor's information is in our system, we will immediately delete that information and close the associated account.

If you believe a minor is using our platform, please inform us at [email protected].

Our servers and service provider partners may be located in various countries. Your information may therefore be transferred outside Bangladesh. In such cases we ensure that:

• The recipient country has data protection laws of an equal or higher standard, or
• Appropriate contractual safeguards are in place for the transfer of information.

We may update this privacy policy from time to time. For significant changes, we will:

• Send a notification to your registered email address,
• Display a prominent notice on the platform,
• Update the "Last Updated" date at the top of this page.

Continuing to use the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.